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Terms of Service

The terms for access to and use of the DentaConnect website and platform services.

Last updated: 19 August 2026

The Dutch version governs. The English version is provided as a translation for information.

For questions about these terms, email support@dentaconnect.nl.

These terms

These terms apply to access to and use of DentaConnect by visitors, dental offices, oral healthcare centres, orthodontic practices, and dental professionals.

DentaConnect is a general partnership (vof) registered with the Dutch Chamber of Commerce (Kamer van Koophandel). If additional terms are shown for a part of the service, those terms also apply to that part.

Accounts

You provide accurate information, keep your account details current, and use the service only when you are authorised to do so.

You are responsible for keeping your sign-in details confidential and for activity through your account, unless misuse is not attributable to you.

Use of the service

DentaConnect is an online platform that makes work-related contact between practices and dental professionals easier through the website and downloadable mobile app.

Use DentaConnect lawfully, carefully, and with respect for other users and third parties.

Do not post patient data, confidential records, misleading information, unlawful content, or material you do not have rights to use.

Information on the platform

Profiles, availability, requests, and other information you post must be accurate to the best of your knowledge and not misleading.

We make every reasonable effort to assess information supplied by practices and professionals. However, a review, profile status, or access to the service is not a guarantee that information is complete, accurate, or current.

We may review, hide, or remove information where needed for safety, reliability, law, or compliance with these terms.

Arrangements between users

DentaConnect only facilitates finding and coordinating work opportunities. DentaConnect is not an employer, employment agency, payroll provider, or secondment provider, and is not a party to arrangements made between practices and professionals.

Practices and professionals remain responsible for their own conduct, suitability, authority, professional performance, and the administrative consequences of their arrangements.

Practice responsibilities

The practice provides complete, accurate, and current information for each assignment, including duties, working hours, location, required qualifications, compensation, specific practice procedures, and the appointment schedule occupancy.

The practice provides a safe working environment and the equipment and materials required. The practice independently determines whether the professional is authorised and competent to perform the work.

Patient care and privacy

DentaConnect does not provide dental care and does not supervise treatments. The practice and involved professional remain responsible for patient safety, quality of care, patient records, and compliance with applicable laws and regulations.

The practice processes patient data outside DentaConnect in accordance with the GDPR and other applicable law. Never share patient data or confidential records through the platform.

Access and review

We may request information, review accounts, and limit, suspend, or end access where reasonably needed.

A review, profile status, or access to the service is not a guarantee about a user, assignment, or outcome.

Charges and payment

Registration and current use of DentaConnect are free. After a free-trial period, DentaConnect may introduce a subscription or per-transaction charge in the future. Before any amount becomes due, we will clearly show the applicable price, subscription period or transaction charge, payment method, renewal, and cancellation terms.

Payment arrangements for work are made solely between the practice and the professional. DentaConnect is not a party to those arrangements and is not responsible for payment disputes between users.

Availability and changes

We try to keep the service carefully available, but we do not guarantee that it will always be uninterrupted, error-free, or unchanged.

We may change, interrupt, or end the service where needed for maintenance, safety, product development, or other reasonable reasons.

Changes to these terms

We may update these terms when the service, law, or our way of working changes.

For important changes, we will inform you in a reasonable way. If you continue using the service afterwards, the updated terms apply to that further use, unless mandatory law says otherwise.

Liability

To the extent permitted by law, DentaConnect is not liable for acts or omissions of practices or professionals, medical or treatment errors, payment disputes, indirect loss, missed opportunities, loss of data, or loss caused by use of information from other users. DentaConnect is only responsible for its own service to the extent that responsibility cannot be excluded or limited under mandatory Dutch law.

Nothing in these terms limits liability or rights that cannot be limited under applicable law.

Reports, review, and law

Report questions, complaints, or potentially unlawful content through support@dentaconnect.nl. Where possible, include the relevant link, context, and reason for your report.

We review reports reasonably, may restrict content or access where needed, and may ask users for additional information or review. Dutch law applies to these terms; disputes are submitted to the competent court in the Netherlands, unless mandatory law says otherwise.